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The Myth of Overnight Brands
Every now and then, we hear stories about brands that “came out of nowhere.” A product launches, goes viral, raises millions, and...
Shefali Malik
Jul 15, 20222 min read


Ideal Customer Profile (ICP) Recalibration: Why Your Best Customers Today Might Not Be Your Best Customers Tomorrow.
Every successful business has a clear idea of who its best customers are. The sales team knows them, the marketing team targets them, and...
HK Borah
Jun 22, 20222 min read


How to Turn Your Biggest Critics into Your Most Vocal Fans
No business leader likes to hear from their critics. The natural human instinct is to become defensive, to dismiss negative feedback, or...
HK Borah
May 12, 20223 min read
Customer Lifetime Value: The Most Underestimated Metric in Growth Planning
In most growth discussions, one number dominates: customer acquisition . How many sign-ups this quarter? How many new users last month?...
Shefali Malik
May 5, 20222 min read


Is Your TAM Calculation a Fantasy? A Reality Check for Ambitious CEOs
In any pitch to investors, the Total Addressable Market (TAM) slide is a staple. It's the big, impressive number that signals the scale...
HK Borah
Apr 19, 20222 min read


The "Good Enough" Trap: How to Compete When Your Competitor Is a Low-Cost Incumbent
One of the most challenging competitive situations a business leader can face is not a fast-moving startup, but a large, slow-moving...
HK Borah
Apr 19, 20222 min read
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